FAQ

At Gustwillers, we curate sophisticated, timeless pieces designed for versatility and lasting value. Our collections seamlessly integrate into your lifestyle, offering premium quality that stands the test of time.

We specialize in premium apparel including Activewear, Bottoms, Coats & Jackets, Denim, Dresses, Ready to Wear, Shirts & Tops, Shoes, Suits & Sportcoats, and Swimwear. Each piece is carefully selected to meet the needs of the modern, style-conscious individual.

We offer global delivery to most countries worldwide. Please note that we cannot ship to certain remote areas and parts of Asia.

We offer two delivery options:

Standard Shipping – $12.95
• Delivered via DHL or FedEx
• 10-15 days after dispatch
• Perfect for when you need your items promptly

Free Shipping
• Available on orders over $50
• Delivered via EMS service
• 15-25 days after dispatch

All orders are carefully processed within 1-2 business days before shipping. We prepare your curated selections with the same attention to detail that goes into our craftsmanship.

Yes, once your order is dispatched, you’ll receive tracking information to follow your package’s journey directly to your doorstep.

We offer a 15-day return policy from the date you receive your items, giving you peace of mind with every Gustwillers purchase.

Please contact our customer service team at [email protected] with your order details, and we’ll guide you through the return process.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We partner with trusted payment processors to ensure your financial information remains secure and protected.

Each product page includes detailed size charts and measurements. We recommend reviewing these carefully before ordering to ensure the perfect fit for your Gustwillers pieces.

Our collections are designed with precision and attention to fit. We provide comprehensive size information for each item to help you select the size that best suits your preferences.

Our dedicated customer service team is available to assist you with any questions or concerns. Please email us at [email protected] and we’ll be happy to help.

We strive to respond to all inquiries within 24-48 hours during business days.